Question 1

How do I record audio?

Accepted Answer

Open the app and use the record button on the home screen, then select the microphone option. CraftNote will record your audio and automatically transcribe it when you stop recording. You can record lectures, meetings, voice memos, and more.

Question 2

Is there a time limit for recordings?

Accepted Answer

Recording time limits depend on your subscription plan. Free users have a shorter recording limit per note, while Pro subscribers get significantly longer recording times. You can see your current limit on the recording screen, and the app will notify you when you're approaching it.

Question 3

Can I record phone calls?

Accepted Answer

On iPhones running iOS 18.1 or later, you can use the built-in call recording feature, then share the recording file with CraftNote for transcription and note generation. On Android, call recording depends on your device and region. If your phone supports call recording, you can share the saved recording file with CraftNote. CraftNote does not record calls directly. It processes recording files shared from your device.

Question 4

What file formats are supported for upload?

Accepted Answer

CraftNote supports a wide range of file formats. Audio: MP3, M4A, WAV, AAC, Opus, OGG, AMR. Video: MP4, MOV, M4V, AVI, MKV, WebM, 3GP. Documents: PDF, DOCX, TXT. Images: JPG, PNG, HEIC, HEIF. You can upload files directly from your device's file picker or share them to CraftNote from other apps.

Question 5

How do I import a YouTube video?

Accepted Answer

Use the record button, select the YouTube option, and paste the video URL. CraftNote will extract the audio and create a full transcription with AI-generated notes. Most public YouTube videos are supported.

Question 6

How do I import a podcast episode?

Accepted Answer

Use the record button and select the podcast option. You can search for podcasts by name, browse episodes, and select the one you want. CraftNote will process the episode and generate notes, summaries, and flashcards from the content.

Question 7

Can I pause and resume a recording?

Accepted Answer

Yes! Use the pause button during recording to pause. Use it again to resume, and the recording continues from where you left off. This is useful for breaks during lectures or meetings.

Question 8

Do I need internet to record?

Accepted Answer

No, recording works offline. You don't need an internet connection to capture audio. However, an internet connection is required to upload and process the recording (transcription, summaries, etc.). If the upload fails due to connectivity, the recording is saved locally and can be retried later from Settings.

Question 9

Can I share files from other apps to CraftNote?

Accepted Answer

Yes! You can share content directly to CraftNote from almost any app using your device's share menu. Supported content includes audio and video files, images, text, YouTube links, and PDF documents. Just use the share button in any app, select CraftNote, and your content will be processed automatically.

Question 10

Only one person was recorded in my in-person conversation. How do I capture both sides?

Accepted Answer

This usually happens when your phone's microphone is pointing at one speaker and too far from the other. For a face-to-face conversation, place your phone flat on the table between both people, roughly equidistant, with nothing covering the mic. If one person is quieter or farther away, angle the bottom edge of the phone (where the mic sits) toward them. Recording in a quiet room and keeping the phone within arm's reach of everyone makes a big difference. The clearer both voices are, the better the transcription and speaker labels turn out.

Recording & Input